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Centacare

Centacare

Centacare Townsville Services:

410 Ross River Road, 
Cranbrook  Q 4814

PO Box 1362 Aitkenvale Q 4814
P: (07) 4772 9000
F: (07) 4755 0322
E: centacarenq@centacarenq.org.au

Webhttp://www.centacarenq.org.au/index.php

The Respite House offers the opportunity for individuals with a disability to experience some time away from home in a supported, safe, positive and fun environment, while also providing an opportunity  for families and carers to experience a much needed  break from their caring role.

The Respite House is a spacious, purpose built low set house located in Railway Estate (one of Townsville's southern suburbs).  The Respite House service  is funded by Disability Services Queensland (DSQ) and staffed by the Respite House Supervisor and  Disability Support Workers.

Who is eligible?

Respite House is accessible to individuals with disabilities who have been assessed as being eligible to receive a DSQ funded service; as defined within the Disability Services Act Qld 2006, who are aged up to 65 years, from Townsville and surrounding rural areas.

We have an Intake and  Priority Assessment process that further  determines eligibility and priority.

When can I access Respite House?

The Respite House is open 24 hours per day, seven days a week, for fifty weeks per year.  Stays at the Respite House are time limited and the maximum a guest can stay per financial year is 63 days.

Three guests can be supported at any one time for planned respite stays.

We can accomodate an additional guest in emergencies, for guests that are known and registered with the program.

Given the group setting of the respite service and the heavy demand for respite, a booking system is in place and careful guest compatibility factors are followed when respite requests are confirmed.   

Unfortunately from time to time there is a Respite House waiting list.

Access  to the Respite House is made by contacting the Respite House Supervisor  on  07) 4772 9000.        

Fees

A fee schedule can be provided when contacting the Respite House Supervisor.
Note no client will be refused our service on the basis that they cannot pay.

Accreditation

All Centacare Disabilities Services were successfully certified and accredited against the Queensland Disability Service Standards during June 2008.

Professionalism

At Centacare, each worker has either tertiary qualification in the social sciences field and / or relevant practical experiences.

Workers are ethically bound to refer clients whose issues are outside their area of expertise or where the issues do not fit within the guidelines of our service.

Confidentiality

Our services are confidential within the limits of legal and professional boundaries.  This can be clarified with your worker if you are unsure as to what this means for you.

Respite House Supervisor  (Mrs Antje Malan)
P: 4772 9000
E:amalan@tsv.centacare.org.au

Disability Access: yes
Disability Toilet:  yes

Catchment area Townsville 
Funding: Disability Services Qld
Required Referral:self, agencies
Eligibility: People with disabilities aged under 65.
Fees – Service: Respite house stays incur a fee, but service will not be refused if a guest is unable to pay
No. of Employees: Full-time: 4- Part-time: 9 - Casual: 23 - Volunteers: